Intermittent issues with University APIs are causing check in failures

Incident Report for UMD Engineering IT

Resolved

We have applied temporary mitigations to address the problem while we work with DIT on a permanent solution.

Posted Sep 28, 2026 - 19:20 EDT

Identified

Intermittent issues with the University ID Card web service API are causing check in failures at Pinpoint kiosks. The team is aware of the issue and are working with the Division of IT to identify the root cause of the problem.

Posted Sep 28, 2026 - 16:45 EDT

This incident affected: Specialized Services (Pinpoint Makerspace Management System).